Return & Refund Policy
Return & Refund Policy
At अNira, we are committed to offering high-quality products and a smooth shopping experience. Please read the policy carefully before placing your order on https://www.anira.co.in/.
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1. Return Policy
Customers may request a return within 7 days from the date of delivery.
The product must be unused, unworn, and in original condition, with all tags, packaging, and invoices intact.
Return requests raised after 7 days from delivery will not be accepted.
Exchanges/Replacement/Return may attract a ₹200 handling fee.
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2. Exchange Policy
Exchanges are allowed within 7 days of delivery.
Exchange is subject to product availability.
Products must meet the same condition requirements as returns (unused and original condition).
Clear photos or videos of the damaged product and packaging are required for verification.
Exchange will be applicable Upon approval.
The exchanged product will be delivered within 7 business working days
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3. Replacement Policy.
Replacement requests are accepted only for damaged or defective products.
Such requests must be raised within 7 days of delivery.
Clear photos or videos of the damaged product and packaging are required for verification.
Upon approval, the replacement will be shipped at additional cost.
The replaced product will be delivered within 7 business working days
Reverse pickup & self-ship
We arrange reverse pickup for most pin codes.
If your pin code isn’t serviceable, please self-ship using a trackable courier;
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4. Refund Policy
Refunds are initiated only after the returned product is received and inspected.
Once approved, refunds will be processed to the original mode of payment.
Refunds are processed and credited within 7–10 business days, depending on the bank or payment provider.
Non-Refundable Cases
Refunds will not be provided for:
Products returned after 7 days
Used, altered, or damaged products (unless damaged in transit)
Items without original packaging or tags
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5. How to Raise a Request
To initiate a return, exchange, or replacement, contact us with your order ID and details:
📧 anirasilver@gmail.com
📞 +91 96000 31009
Our team will guide you through the process.
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6. Important Notes
Shipping charges (if any) are non-refundable unless the return is due to our error or a damaged product.
We reserve the right to reject any request that does not comply with this policy.
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7. Contact Information
अNira
Managed by Tater Avantika
📍 Chennai, Tamil Nadu, India
🌐 https://www.anira.co.in/